fair-rose•14mo ago
I need help, I have the Scale plan and
I need help, I have the Scale plan and out of nowhere "You do not have permission to run this public Actor."
23 Replies
fascinating-indigo•14mo ago
Can you share some screenshots? Also feel free to contact support about this!
extended-salmon•14mo ago
I contacted support 2 hours ago and still nothing, I will send the prints
extended-salmon•14mo ago
extended-salmon•14mo ago
extended-salmon•14mo ago
It's like this, the same error for all actors
@vladdy Can you help me? Sorry for insisting, it really hurts me a lot.
@<COO> Galhardo just advanced to level 1! Thanks for your contributions! 🎉
fascinating-indigo•14mo ago
okk, can you get me your username or user id?
I will take a look and see if I can find anything
@<COO> Galhardo
extended-salmon•14mo ago
Username: plxdigital
fascinating-indigo•14mo ago
oh oop there you are
sec
extended-salmon•14mo ago
OK, sorry for the inconvenience
fascinating-indigo•14mo ago
nono its ok, sorry for the slowness haha
extended-salmon•14mo ago
no problem
Will it help if I send a print of the payments in order?
fascinating-indigo•14mo ago
Uhh, if you want to send that don't send it here for obv reasons (private data and all) but I don't think that's needed
Do you happen to know when this issue started showing up?
Did it start today, did it happen earlier?
extended-salmon•14mo ago
Never happened before, I noticed this error just today
What I found strange is that it is being used for literally all actors
And in "Proxy" > "Groups" it is empty. It didn't stay like that
extended-salmon•14mo ago
Just so you know, everything is paid for
extended-salmon•14mo ago
Including the actors
fascinating-indigo•14mo ago
I've poked internally but unfortunately I cannot make any promises because it is 7pm our time and I dont know if people are still working 😓
extended-salmon•14mo ago
Damn, this is really bad 😭
@<COO> Galhardo just advanced to level 2! Thanks for your contributions! 🎉
fascinating-indigo•14mo ago
I'll keep you posted if anything comes up
extended-salmon•14mo ago
Alright, thanks for your time
fascinating-indigo•14mo ago
@<COO> Galhardo try now if you're still up :salute:
extended-salmon•14mo ago
Brother, I love you KKKKKKKKKKKKKKKKKKK
Yes, it worked, I'm going to take care of the damage now
Immensely grateful for your help!