3 replies

Apify Creator Plan Usage Problem

Hi, we are using apify's creator plan where we get 85$ of free usage for 6 months with a total of 500$. Currently we surpassed 25$ for 15 jul - 15 aug period and the platform promts me

You have used up all of your prepaid usage. Anything over the plan limit will be charged as overage.

You have used up all of your prepaid usage. Anything over the plan limit will be charged as overage.

and when I go to Billing section I get an overage of 7.92$ and where the site says

When you run out of prepaid usage, any extra usage will be charged as overage.

When you run out of prepaid usage, any extra usage will be charged as overage.

But we did not exceed 85$ of usage. Is this some sort of visual bug or will we get an invoice for this?

Apify & Crawlee•8mo ago•

3 replies

Chillyfeely

Apify Creator Plan Usage Problem

Hi, we are using apify's creator plan where we get 85$ of free usage for 6 months with a total of 500$. Currently we surpassed 25$ for 15 jul - 15 aug period and the platform promts me

You have used up all of your prepaid usage. Anything over the plan limit will be charged as overage.

You have used up all of your prepaid usage. Anything over the plan limit will be charged as overage.

and when I go to Billing section I get an overage of 7.92$ and where the site says

When you run out of prepaid usage, any extra usage will be charged as overage.

When you run out of prepaid usage, any extra usage will be charged as overage.

But we did not exceed 85$ of usage. Is this some sort of visual bug or will we get an invoice for this?

Apify Creator Plan Usage Problem

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