Chillyfeely
Chillyfeely2mo ago

Apify Creator Plan Usage Problem

Hi, we are using apify's creator plan where we get 85$ of free usage for 6 months with a total of 500$. Currently we surpassed 25$ for 15 jul - 15 aug period and the platform promts me You have used up all of your prepaid usage. Anything over the plan limit will be charged as overage. and when I go to Billing section I get an overage of 7.92$ and where the site says When you run out of prepaid usage, any extra usage will be charged as overage. But we did not exceed 85$ of usage. Is this some sort of visual bug or will we get an invoice for this?
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3 Replies
Saurav Jain
Saurav Jain2mo ago
hey share your user id... also creators plan works only for own Actors not for other actors.
Chillyfeely
ChillyfeelyOP2mo ago
Hi, here is my uid=vFcJ2MVnirpXokPsc and yes I only use my own actors
Saurav Jain
Saurav Jain4w ago
it should be okay now.. pls check

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