Uunexpected-ivory
Totally agree. I just got a 1-star
Totally agree. I just got a 1-star review from a free user who ran the Actor once and complained about missing contact data. Not every Instagram account has public email or phone — that's an Instagram limitation, not a bug. That single review dropped my rating from 5.0 to 2.8.
I reported it under "false or misleading information" — because that's literally what it is, the review implies the Actor is broken when it's working as expected. Apify rejected the report saying it doesn't violate anything. How? They have a "misleading information" category in their own report form, this is exactly that case.
Who even moderates these reviews? As a developer I feel completely unprotected here. One uninformed free user can tank months of work and there's apparently nothing I can do about it. Where's the developer support?
I reported it under "false or misleading information" — because that's literally what it is, the review implies the Actor is broken when it's working as expected. Apify rejected the report saying it doesn't violate anything. How? They have a "misleading information" category in their own report form, this is exactly that case.
Who even moderates these reviews? As a developer I feel completely unprotected here. One uninformed free user can tank months of work and there's apparently nothing I can do about it. Where's the developer support?
