Need an assistance on billing.
💸Pricing
General🖥️Platform
General🖥️PlatformGuys, my billing is stuck do you have any advice ?:
Recently, while using my $29 plan, I overspent by $11. However, as you can see in the image, the payments failed for a while. I've now updated my payment method, but my account is restricted, and I can't find a payment option to reschedule the bill even after searching everywhere on the platform. How can I resolve this?
company tag: boztek-ltd
Recently, while using my $29 plan, I overspent by $11. However, as you can see in the image, the payments failed for a while. I've now updated my payment method, but my account is restricted, and I can't find a payment option to reschedule the bill even after searching everywhere on the platform. How can I resolve this?
company tag: boztek-ltd
Solution
Hello @mrpatx., I have reached out to the billing team and they have unblocked your account and revivied the invoce. You can go to the billing section in the Apify console and pay the invoice to continu using Apify.
