HELP: Problem with my new account

Good evening! I'm having problems with my new account. I signed up using my Google account, and Apify simply doesn't work. This error occurs for everything I try to do. Has anyone else experienced this?

Hall•11/5/24, 12:18 PM

Someone will reply to you shortly. In the meantime, we’ve found some posts that could help answer your question.

Saurav Jain•11/6/24, 1:47 PM

can you please open a ticket through chat on our website? our support team will help you.

then-purpleOP•11/6/24, 9:20 PM

Ok . Thanks . I'll try to open a call to support again.

then-purpleOP•11/6/24, 9:21 PM

I tried to open a ticket on the website, but no one has answered me yet. It's been a few days.

MEE6•11/6/24, 9:21 PM

@Airton Lima just advanced to level 1! Thanks for your contributions!

AAirton Lima I tried to open a ticket on the website, but no one has answered me yet. It's be...

Saurav Jain•11/7/24, 5:22 AM

yeah sometimes it can be a little late but i will escalate.

then-purpleOP•11/7/24, 2:33 PM

thanks man

then-purpleOP•11/7/24, 2:33 PM

Can I send you my apify username privately?

Saurav Jain•11/7/24, 2:34 PM

Yes

then-purpleOP•11/11/24, 2:24 PM

Hi! I need support , pls

Saurav Jain•11/11/24, 3:30 PM

Have forwarded your problem

then-purpleOP•11/11/24, 6:15 PM

thanks

Saurav Jain•11/12/24, 6:04 PM

Hi @Airton Lima unfortunately we cannot unban your account as from this ip we have detected 5 accounts and detected platform abuse.