A&C
Apify & Crawlee
T
Apify & Crawlee
•
14mo ago
then-purple
HELP: Problem with my new account
Good evening
! I
'm having problems with my new account
. I signed up using my Google account
, and Apify simply doesn
't work
. This error occurs for everything I try to do
. Has anyone else experienced this
?
Apify & Crawlee
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H
Hall
•
11/5/24, 12:18 PM
Someone will reply to you shortly
. In the meantime
, we
’ve found some posts that could help answer your question
.
S
Saurav Jain
•
11/6/24, 1:47 PM
can you please open a ticket through chat on our website
? our support team will help you
.
T
then-purple
OP
•
11/6/24, 9:20 PM
Ok
. Thanks
. I
'll try to open a call to support again
.
T
then-purple
OP
•
11/6/24, 9:21 PM
I tried to open a ticket on the website
, but no one has answered me yet
. It
's been a few days
.
M
MEE6
•
11/6/24, 9:21 PM
@Airton Lima just advanced to level 1
! Thanks for your contributions
!
A
Airton Lima
I tried to open a ticket on the website, but no one has answered me yet. It's be...
S
Saurav Jain
•
11/7/24, 5:22 AM
yeah sometimes it can be a little late but i will escalate
.
T
then-purple
OP
•
11/7/24, 2:33 PM
thanks man
T
then-purple
OP
•
11/7/24, 2:33 PM
Can I send you my apify username privately
?
S
Saurav Jain
•
11/7/24, 2:34 PM
Yes
T
then-purple
OP
•
11/11/24, 2:24 PM
Hi
! I need support
, pls
S
Saurav Jain
•
11/11/24, 3:30 PM
Have forwarded your problem
T
then-purple
OP
•
11/11/24, 6:15 PM
thanks
S
Saurav Jain
•
11/12/24, 6:04 PM
Hi
@Airton Lima unfortunately we cannot unban your account as from this ip we have detected 5 accounts and detected platform abuse
.