xenial-black•2y ago
Problem with adding a payment method
During the addition of a new payment method (credit card) I get an error that:
The supplied card data failed tokenization. Please ensure you have sufficient funds on your card.
This is not correct as I have funds on the card and I can see from my bank (revolte) that the transaction was accepted.2 Replies
We can't do much about this since this is handled by payment provider Braintree. Can you reach to our support chat on the website?
xenial-blackOP•2y ago
Thanks for the reply, I will have a look. To be honest though I don't want to put more time then the minimum to get this working and may just use a different bank.