E-Mail Messaging Section is broken

Hi everyone!

Is anyone else experiencing issues with the Email Messaging feature in Apify Console?
When I click on the Email tab in the Messaging section, I just get a blank white screen (see screenshot). This has been happening for a few days now for our org account.
We rely on this feature to notify users about actor updates and new releases, so it's pretty critical for user engagement.
Has anyone else run into this or found a workaround? Would love to know if it's just us or a wider issue.
I already messaged @Apify Developer Community Manager about this.

Thanks!

Solution

@mario.jose I can confirm that this is a bug and our team has submitted the fix for review. Hope it can be merged soon and solve this issue for you!

Jump to solution

Muhammet•9/25/25, 1:56 PM

Yes, I'm having a similar issue with my account. I reported the problem to the support system, thinking it was an account-specific issue, but I haven't heard back yet.
The browser console shows an error caused by the generateUrlgenerateUrl function returning undefined. In other words, the system can't find the necessary object when trying to generate a URL.

You can temporarily use this link to send emails.
https://console.apify.com/actors/newsletters/compose-new

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mario.joseOP•9/25/25, 2:15 PM

Thank you so much @Muhammet !

Good to know that it seems to be a general issue. Your temporarily solution works, we just needed to modify it slightly for our organisational account. For others using org accounts, it should be like this https://console.apify.com/organization/your-organization-id/actors/newsletters/compose-new

Apify

Apify Console

Manage Apify, a full-stack web scraping and data extraction platform.

Solution

ellativity•9/26/25, 10:19 PM

@mario.jose I can confirm that this is a bug and our team has submitted the fix for review. Hope it can be merged soon and solve this issue for you!