Strijdhagen
Strijdhagen•3mo ago

Insights page is broken, everyone is now a "free user"

Insights page is broken, everyone is now a "free user"
12 Replies
Weuts
Weuts•3mo ago
Hi - can you provide more details about the actor in question? I'm seeing paying users in my insights tab 😅
Strijdhagen
StrijdhagenOP•3mo ago
Strange! It's all actors from Fantastic.jobs. I've added 4 additional actors over the weekend, and since then all my users are showing as free. Before that, I had one actor and it was a mix. FYI, I'm actually earning some money with this
Strijdhagen
StrijdhagenOP•3mo ago
Louis Deconinck
Louis Deconinck•3mo ago
I also have use cases where I eanred money from an actor, but there are no paid users according to the exported analytics.
thenetaji
thenetaji•3mo ago
same issue here, and also with user acquisition field
getdataforme
getdataforme•3mo ago
also even developers have access to invoice in insight.
Saurav Jain
Saurav Jain•3mo ago
team is working on the issue, will be fixed by the end of the week. sorry for the problem
Xeno
Xeno•2mo ago
I think this is still prevalent. It seems profit and revenue are inaccurate
thenetaji
thenetaji•2mo ago
mostly the paying user stats,
Xeno
Xeno•2mo ago
Yes true. I was thinking I made a bunch of profit but really they were my own runs 😳
Matous
Matous•3w ago
Hey, is this still an issue?
Xeno
Xeno•3w ago
Seems to be fine for me now

Did you find this page helpful?